Privacy Policy
This Privacy Policy describes how Cnplast collects, uses, and protects your information when you use our website and services.
1. Information We Collect
Personal Information
We may collect the following personal information when you interact with our website or services:
- • Name and contact information (email address, phone number, mailing address)
- • Company name and business information
- • Product preferences and order history
- • Payment information (processed securely through third-party providers)
- • Communication records and customer service interactions
Automatically Collected Information
We automatically collect certain information when you visit our website:
- • IP address and device information
- • Browser type and version
- • Pages visited and time spent on our website
- • Referring website and search terms used
- • Cookies and similar tracking technologies
2. How We Use Your Information
Service Provision
- • Process and fulfill your orders
- • Provide customer support
- • Send order confirmations and updates
- • Customize your experience
Communication
- • Send marketing communications (with consent)
- • Provide product updates and news
- • Respond to inquiries and feedback
- • Send important policy updates
Analytics & Improvement
- • Analyze website usage and performance
- • Improve our products and services
- • Conduct market research
- • Develop new features
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce our terms of service
- • Resolve disputes
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website performance.
Essential Cookies
Required for basic website functionality, security, and user authentication.
Analytics Cookies
Help us understand how visitors interact with our website to improve user experience.
Marketing Cookies
Used to deliver personalized advertisements and track campaign effectiveness.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
Service Providers
Trusted partners who assist with payment processing, shipping, email delivery, and analytics.
Legal Requirements
When required by law, court order, or government regulation.
Business Transfers
In connection with mergers, acquisitions, or asset sales (with proper notice).
Protection of Rights
To protect our rights, property, safety, or that of our users and the public.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access
Request access to your personal information we hold.
Correction
Update or correct inaccurate personal information.
Deletion
Request deletion of your personal information (subject to legal requirements).
Portability
Receive your data in a portable format.
Opt-out
Unsubscribe from marketing communications at any time.
Object
Object to processing based on legitimate interests.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data transmitted using SSL/TLS encryption protocols.
Access Control
Restricted access to personal information on a need-to-know basis.
Regular Audits
Periodic security assessments and system updates.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
- • Adequacy decisions by relevant authorities
- • Standard contractual clauses approved by regulatory bodies
- • Binding corporate rules and certification schemes
- • Your explicit consent where required
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We are not responsible for the privacy practices or content of third-party websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending an email notification (if you have provided your email address)
- • Displaying a prominent notice on our website
Your continued use of our website and services after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Inquiries
📧 Email: sales@cnplast.com
📞 Phone: +86-18560616085
📍 Address: Cnplast Manufacturing, China
Data Protection Officer
📧 Email: sales@cnplast.com
⏰ Response Time: Within 30 days
🌐 Online Form: Available on our website
We are committed to resolving any privacy concerns promptly and transparently. Please allow up to 30 days for a complete response to your inquiry.