Frequently Asked Questions
Find answers to common questions about our plastic pallet solutions, customization options, and manufacturing processes!
What types of pallets do you offer?
We offer a wide variety of plastic pallets, including rackable pallets, stackable pallets, flooring pallets, gird pallets, solid pallets, modular pallets, printing pallets, spill pallets, pallet collars, water bottle pallets, Hygienic Pallets, Export Pallets, Nestable Pallets, and even pallet molds. Whatever your need—storage, transportation, or industry-specific applications—we have a solution for you.
What is the price of your pallets?
Our pallets start from $6 each, but prices vary based on specifications, quantity, and customization needs. Please contact us, and we'll provide a detailed quote tailored to your requirements.
What is the minimum order quantity?
Our minimum order quantity is generally 200-300 pallets, but we strive to offer flexibility in our orders to accommodate the needs of all our customers.
Which countries do you export to?
We have over 10 years of export experience, particularly to South America, Europe, Asia, Australia, the Middle East, and Africa. We serve a broad international customer base, making us a reliable partner for global logistics.
What manufacturing methods do you use for pallets?
We use various manufacturing methods such as injection molding, rotomolding, and blow molding. Additionally, we incorporate welding and assembly techniques to meet different customer requirements.
What customizations do you offer?
We offer extensive customization options including color, load capacity, RFID, logos, barcodes, anti-slip strips, UV protection, and other additives. Whatever your requirement, we can tailor the pallet to meet your exact needs.
What certifications do your pallets comply with?
Our pallets comply with several international certifications, including ISO 9001, SGS, ROHS, FDA, CE, REACH, UN, CTT, EN-840, and GRS. These certifications ensure the highest standards of quality and safety.
What is the lifespan of your pallets?
Our reusable pallets are designed to last 3-5 years, depending on usage and maintenance. One-way pallets (such as export pallets), though designed for single-use, have also been reported by our customers to be usable multiple times.
Are your pallets compatible with automated systems?
Yes, we offer pallet models that are compatible with automated production lines, automated high-bay warehouses, and other systems, with a precision tolerance of ±2mm. Additionally, we provide Metal Detectable Plastic Pallets for industries like food processing that require metal detection.
Are your pallets forklift compatible?
Absolutely! Our pallets are designed to be fully compatible with forklifts and meet standard forklift entry specifications, ensuring smooth and efficient handling.
What is your delivery speed?
Once we receive a 50% deposit, we guarantee shipment within 15 days. We are committed to getting your products to you on time.
Can I get samples?
Yes, we offer free samples (with the shipping cost covered by the buyer) so you can evaluate our product quality firsthand.
What is your after-sales policy?
We offer a three-year warranty on all our pallets. If you encounter any quality issues, please provide clear photos or videos, and our team will reach out to resolve the matter quickly.
What are your payment terms?
We accept various payment methods including T/T (50% deposit, 50% balance before shipment), L/C, PayPal, Western Union, and Alibaba Trade Assurance for secure transactions. We are flexible and can accommodate other payment options based on your needs.
Are your pallets recyclable?
Yes, all of our pallets are made from 100% recyclable materials, such as HDPE and PP, which are environmentally friendly and can be reused at the end of their service life. We’re committed to sustainability and ensuring that our products contribute to a greener future.
Which industries do you primarily serve?
Our plastic pallets serve a wide range of industries, including food and beverage, pharmaceuticals, chemicals, automotive, electronics, retail and logistics, agriculture, cold chain, construction, and warehousing. Whether it’s for heavy-duty applications, hygienic storage, or specialized export needs, our pallets are designed to meet the unique requirements of each sector.
Still Have Questions?
If you have a problem that needs solving, please send us an email.